What hours are you available?

Monday - Thursday 0900-1900

Times/dates are subject to change at the last minute based on tutors' needs. Please expect a 24-hour turnaround time on replies.

To schedule a session, visit the website and click the white button that says "schedule a session." You will then see a list of group courses available. If you can't find the group you need, please contact us at 210-241-4777 via text message. For private sessions, click the button labeled "private session" and a tutors picture will appear with her availability.

What if I’m late?

The tutor will wait up to 15 minutes after your scheduled time before leaving the session and it’s considered a no-call no-show! 

Wizardry Tutoring is not responsible for sending appointment reminders.

You are allowed one reschedule date and it MUST be a date open on the schedule NOT a squeeze-in session! 

After that, NO RESCHEDULE AND NO REFUNDS!

If you don't see any available dates, it means we are fully booked. We typically book out a month in advance. Check the "private squeeze session" tab for any available slots. The calendar is open for booking up to a year in advance. You can reschedule your session by using the Reschedule button in your customer portal, which is created when you book a session.

What happens if I cancel?

Client will be offered a one-time rescheduling session to be utilized within 30 days. No refunds are given for sessions missed due to client.

What happens if my tutor cancels?

Client will be given email and/or text notice of cancelled session. The client will have the option of receiving a full refund or rescheduling the session.

Tutors never assign practice tests without meeting one-on-one with their students. A student must work with the tutor on these issues in order to succeed with the content and testing strategies.

Having an issue with a store bought purchase?

Please contact 210-241-4777 for assistance.