A LITTLE MORE CLARITY

Good questions.
Clear answers.

Booking, sessions and study support — the details you need before your next step.

When are tutoring sessions available?

Sessions are generally available Monday–Thursday, 09:00–19:00. Availability may change to meet tutors’ needs. Allow 24 hours for replies; check the booking calendar for current times.

How do I book a private or group session?

Open the scheduling calendar and select a group course or private session. Private sessions show your tutor’s availability. If your group is not listed, text 210-241-4777.

Open the scheduling calendar
What if there are no available dates?

The calendar may be fully booked. Sessions typically book about a month ahead. Check the private squeeze session option; the calendar accepts bookings up to a year in advance.

What if I arrive late?

Your tutor waits up to 15 minutes. After that, the appointment is treated as a no-call/no-show. Wizardry does not send appointment reminders. One reschedule is allowed into an available calendar slot, excluding squeeze sessions; no further rescheduling or refunds are offered.

What happens if I cancel?

You may reschedule once within 30 days. No refund is given for a session missed by the student. Use the Reschedule option in the customer portal created when you booked.

What if my tutor cancels?

You will receive an email or text. You can choose a full refund or reschedule your session.

How do group sessions work?

A group needs at least three students two days before its appointment. Otherwise, it may become a private session with a $20 additional fee, or be canceled with credit held on file.

Will I receive practice tests?

Tutors assign practice tests after working one-to-one with a student on content and testing strategy. Your tutor can help you determine the right preparation.

Who can help with a store purchase?

For assistance with a store purchase, contact 210-241-4777. You can also email Admin@wizardrytutoring.com.

Call purchase support
Where does the Wizardry question bank live?

The QBank is a separate web app. This website introduces the practice experience; questions, rationales and progress review happen inside the app. The launch link will be added when it is ready.

A LITTLE SUPPORT. A CLEARER NEXT STEP.

Still have a question?

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